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Services
Property Management
At CLEAR Property Management we use all of the tools at our disposal to ensure residents are happy to call your community home. Our tenured multifamily experts in the Austin Support Office work closely with our Regional Property Managers and community teams to leverage market knowledge, technology and expertise to provide tailored solutions that meet the needs of our diverse clients.
We understand no two assets are alike. No matter the size, style or class of community, we specialize in creating extraordinary experiences and tailoring the operations and marketing specifically to the individual asset. Our team members are students of leadership who take the steps to operate at peak performance.
Diversity of Management Capabilities include:
Lease up
Conventional
Urban, suburban and garden-style
Mixed Use
High-rise/mid-rise
A through C+ assets
Property repositioning and value-add
Property Maintenance
CLEAR Property Management emphasizes the importance of timely and accurate repairs of our residents’ homes. Our skilled and knowledgeable property maintenance and project management groups play a key role in safeguarding and improving assets through consultations, due diligence and capital planning. Support for on-site maintenance teams ensures that buildings and grounds are attractive, retain full structural integrity and function at a maximum level.
All of our maintenance team members are required to pass numerous tests before they join our team to make sure they have the necessary skills to keep your property clean and repaired. We value the importance of continuing education and have developed a maintenance and safety training program that all maintenance staff are required to participate in. This helps them stay up-to-date on maintenance best practices and code-compliance regulations. We believe that every single team member is an ambassador for the property, so we stress the importance of being respectful and courteous to our community residents.
Construction Management
CLEAR Property Management’s construction management services improve the bottom-line for our clients. Our renovation and construction experience is extensive and can promptly handle any challenges your property may have. CLEAR understands the complexities of capital improvement projects, and our construction management group provides full project planning and oversight services to ensure optimum quality. Our design and branding services focus heavily on interiors and common area amenities, ensuring that the final product attracts the target audience. We recognize that this is a key ingredient necessary to generate increased cash flow through rental growth. Whether you are looking to minimize risk and management headaches, or maximize profits and value, CLEAR is an expert at planning, implementing, and managing the renovation process.
We pride ourselves in having extremely competent professionals who have strong working relationships with trusted lending institutions, contractors, and subcontractors. This enables us to provide effective construction services geared to achieve value enhancements and produce a cash-generating financial engine.
Our expertise coupled with our management capabilities enables us to assist you in the process of BUYING, FIXING, and SELLING your property correctly. Our construction management services include:
Construction-related due diligence and budgeting
Property rehabilitation and repositioning
Tenant improvements
Bid analysis and contracting
Permit document preparation and administration
Purchasing
Construction monitoring and inspections
Accounting
Employee Training & Support
We know we are only as successful as the people we surround ourselves with, which is why we are always looking for motivated team players who want to work together with precision, excellence, and dedication. At CLEAR Property Management, candidates are thoroughly screened using professional assessments, criminal background checks, and drug screenings.
We value the importance of continuing education and personal growth. Our leasing and maintenance teams are thoroughly and regularly trained to help them stay on top of industry best practices and regulations. Specialized programs and processes have been created in order to ensure consistency across the board. We offer support that helps cultivate leadership qualities in everyone. Regular employee evaluations include a team member setting measurable goals that they are accountable for. We provide them with industry-leading tools and programs to help them succeed. Every single team member is an ambassador for the property so we stress the importance of being respectful and courteous to our community residents. Each property is also member of their local Apartment Association and has access to all the training and informational seminars they offer.
Our training and evaluation processes include:
Monthly Manager Trainings
Assistant Manager Training
Learning Labs
On-Demand Training
Leadership Coaching
Mystery Shops
Due Diligence
At CLEAR Property Management, we make the process of purchasing, renovating, and divestiture clear and simple. We are prepared to be there to assist and guide you throughout your process to BUY, FIX, and SELL RIGHT. Careful and thorough due diligence is a critical aspect of acquisition. All too often we hear that physical or financial problems come to light after a purchase, often requiring additional capital or resources that were not anticipated. Owners find themselves in these situations because they failed to conduct the necessary due diligence. Our team of investment experts, general contractors, and property management professionals can conduct a thorough analysis and review of an asset before you buy.
CLEAR Property Management will identify problems that would otherwise take months to find and solve. Our due diligence process also provides:
Management plans and budgets
Capital improvement budgets
Market studies
Sales comparable
Complete lease audits
Physical unit-by-unit and overall building inspections
Meetings with investors, lenders and/or third party contractors
Staffing analysis
Marketing programs
Tax appeals
Would you like to see a comprehensive sample of a due diligence report? Request one at info@clearpm.com
Revenue Management
Our core property management fundamentals provide clear guidance to maximize income, control expenses, and increase property value. CLEAR Property Management maximizes the use of labor-saving devices, green energy initiative, and volume discount purchasing. We improve rental revenue, increase other income collections, streamline operating expenses, and reduce costs all without interruption to property operations.
We improve rental revenue using state-of-the-art rent optimization software. We offer owners the option of installing free fiber cabling that maximizes property value by millions plus adding another revenue stream by selling technology services for about $30-40 per month per resident. We offer SmartTenant, our proprietary, asset protection program that yields ownership an additional income. We streamline operating expenses by installing water, gas, and electricity-saving devices that reduce costs all without interrupting property operations. We recommend little things like charging pet rents rather than pet deposits, yielding ownership more income over the life of the lease.
Additional property management services include:
Comprehensive due diligence analysis
Development of investment and financing resources
Management plans with budget Proforma
Capital improvement plans with budgets
Disposition and acquisition of commercial real estate assets
Tax appeals and negotiations
Market analysis and target market development
Asset management and lending institution communication
Client SERVICES
CLEAR Property Management is equipped to provide a wide range of management, due diligence, pre-development, lease up, renovation and construction planning. CLEAR’s client services platform is focused on partnering with property owners to leverage opportunities and growth.
Specialized expertise for the diverse needs of multifamily owners CLEAR works with multifamily owners to provide:
Management capability and request-for-proposal presentations.
Operational underwriting.
Custom consultations.
Support before, during and after the management transitions process.
Acquisitions and disposition services.
Talent management and training.
Development, redevelopment and/or construction services.
Market surveys and SWOT analyses.
Lease up services.
Leasing, maintenance and marketing services.
Enhanced revenue recommendations.
Comprehensive due diligence services.
Marketing
CLEAR’s Property Marketing team offers a broad range of branding, marketing, creative, and consulting services that are tailored to your properties. They work closely with the operations and leasing teams to develop and execute marketing plans and campaigns, regardless of whether properties are lease-ups, stabilized, distressed, or repositioning.
The marketing team identifies trends and opportunities that make sense for each property. We constantly review our lead-generating sources and analyze which are producing the best results, so we know the best way to reach future residents. We also regularly monitor and audit each property’s online information for accuracy, correcting identifiable errors and managing reputation issues that arise.
CLEAR’s property marketing team focuses on five areas to develop a comprehensive and integrated marketing strategy for each property:
Target Audience Research
Brand Identity & Messaging
Lead Generation
Reputation Management
Resident Retention